The CRM Business is now offering Zap Technology's advanced analytics software solution. Zap’s Business Analytics for Microsoft Dynamics CRM enables business users to measure, report on and improve performance using scorecards, key performance indicators (KPIs), dashboards, ad-hoc analysis, and management reports quickly and easily.

Key features of the Zap Business Analytics for Microsoft Dynamics CRM solution include:

• Support for Microsoft Dynamics CRM 3.0 and 4.0
• Web-based, zero footprint application that deploys in days
• Extensive pre-built reports and dashboards on sales, marketing and service come packaged with the solution
• View analytics from Microsoft Office SharePoint Server, Outlook, and Microsoft Dynamics CRM and keep pace with how your organisation consumes data
• Automated support for customisations. Use a wizard-driven application to bring in Microsoft Dynamics customisations automatically for analysis.
• Maintain data security. Security can be replicated from Microsoft Dynamics so that users only see appropriate data.
• Improve internal satisfaction and adoption of Microsoft Dynamics CRM by enhancing decision-making and adding value to your Dynamics data.
• 100% Microsoft technology. Business Analytics is a packaged solution based on 100% Microsoft technology. This minimises the skills and IT resources you need to deploy analytics.
• Highly scalable from one to thousands of users - proven by industry standard testing.

The downloadable information sheets, demonstration video and white papers provide more detailed product information. Please do not hesitate to contact us if you have any questions about this exciting new product or would like a personalised demonstration.