Why Microsoft CRM?
Microsoft CRM integrates with Microsoft Office, Microsoft Business Solutions for Financial Management, and other business systems to give employees a complete view of customer information.
The integration with Microsoft Office is particularly important — enabling staff to access and edit Microsoft Dyanmics CRM information from the familiar Microsoft Office Outlook interface and work online or offline with access to sales functionality.
The simple configuration and ease of use of Microsoft Dynamics CRM 4.0 helps employees become productive fast, with little training. Easy-to-use wizards help you customize Microsoft CRM to your business specifications.
As world leaders in their field, Microsoft are investing very heavily in the Dynamics CRM product, providing continual development and support backed up by a network of specialist partners such as the CRM business.
In addition to localised, on-premise deployments, Microsoft Dynamics CRM can also be accessed as a hosted service, removing the need for local servers and making it a very viable (and affordable) solution for businesses of all sizes.
Gold Certified Partner
The CRM Business, as a Microsoft Gold Certified Partner can help you to customize your Microsoft Dynamics CRM solution for integration with other applications.
Other Benefits and Features include:
Increase sales success
Shorten the sales cycle and improve close rates with lead and opportunity management, sales force automation and management, quote creation, and order management.Ensure efficient, consistent customer service
A shared knowledgebase and automated routing and queuing make it easy to serve customers efficiently.Make informed, agile decisions
Comprehensive reports let you forecast sales, measure business activity and performance, evaluate sales and service success, and identify trends, problems, and opportunities.Work from Outlook,the web, or your mobile device
Access full sales functionality online or offline through Microsoft Outlook, or work online from any location using a Web browser.Share information
Tightly integrated Sales and Customer Service modules let employees view, update, and share information across teams and departments.Use easily
Designed for ease of use, Microsoft Dynamics CRM 4.0 ensures that your sales team will get started fast, with little training.Customize and scale easily
Configure user interfaces and workflow processes, customize the solution to fit your business, and scale the installation to meet changing needs.Integrate powerfully
Integrate with Microsoft Office, Microsoft Business Solutions ERM applications, and other business systems. The CRM solution that grows alongside your business.